• Ineffective communication may empty your coffers
• The consequences of poor communication can ripple
• As the complexity of the 21^st century workplace increases, misunderstandings jump
• Our brains are not wired for complexity

So, here’s what I recommend:They forget … their communication has one purpose: to get results.

• Ask more than you tell; listen more than you speak.
• Use two-way communication with everybody, including customers
• Break down communication barriers
• Use a wider range of communication approaches
• Tap informal, innovative communication channels
• Minimize complexity, build simplicity

Try this little trick: ask your stakeholders how they want you to communicate with them. They might even tell you. And everybody wins.